Request deletion of your data

When you submit a deletion request, we remove:

• Account & profile data — name, email, phone number, and credentials associated with your account.
• Content you created — files, documents, and other materials you uploaded or generated through a Hodiva Product.
• Data from third-party integrations — including data received from Meta Platforms (User ID, profile, Page/business data, messaging data) when you connected a Hodiva Product to your Meta account.
• Usage & device data tied to your identity — browser, IP, and interaction records.

We may retain limited data where required by law (e.g. transaction records, security logs) — see Privacy Policy §6.

When you remove a Hodiva Product from your Meta account (Facebook → Settings & Privacy → Settings → Apps and Websites, or the equivalent for Instagram / WhatsApp Business), Meta sends an automated deletion request to our callback endpoint. We process it and delete your Meta data within 30 days.

You can also submit a manual request using the form on this page — both methods have the same effect.

• You receive a confirmation code immediately after submitting the form.
• We verify your identity and process the deletion within 30 days.
• Once complete, we send a confirmation to the email address on file. You can quote your confirmation code if you follow up.
• If we need more information to verify the request, we will contact you within 14 days.